Data Privacy

Privacy Policy

1. Introduction

At SRT-Tech (Pty) Ltd, we are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), 2013 and other applicable data protection laws in South Africa. This Privacy Policy outlines how we collect, use, store, and protect personal data obtained through our website and business interactions.

2. Collection and Use of Personal Information

We collect personal data only when necessary to deliver our services, respond to inquiries, or comply with legal requirements. Information collected may include:

  • Contact Details: Name, email address, phone number

  • Company Details: Business name, physical address, tax/VAT information

  • Technical Data: IP address, browser type, device, operating system, browsing behavior

  • Communication Records: Messages submitted via contact forms or direct communication

3. Purpose of Processing

We process personal data for the following lawful purposes:

  • Delivering and improving our services

  • Communicating with clients and prospects

  • Fulfilling contractual or regulatory obligations

  • Marketing (with explicit user consent)

  • Website security and fraud prevention

4. Data Storage and Security

We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, alteration, or loss. Data is retained only as long as necessary for the purposes mentioned above or as required by law.

5. Sharing of Personal Data

Your data may be shared with trusted third parties only when necessary and in compliance with legal obligations:

  • Service Providers: Hosting, IT, and analytics providers

  • Legal or Government Authorities: Where legally required

  • Contractual Partners: In performance of our business agreements

We do not sell or share your personal data for third-party marketing purposes without your explicit consent.

6. Your Rights Under POPIA

As a data subject, you have the right to:

  • Access your stored personal data

  • Correct any inaccurate or incomplete information

  • Delete your data under certain conditions

  • Limit the processing of your data

  • Object to data processing for specific purposes

To exercise these rights, contact us at office@srt-tech.co.za.

7. Cookies and Tracking Technologies

Our website uses cookies to improve user experience. You can control cookie settings through your browser. We use:

  • Essential Cookies – for basic website functionality

  • Analytics Cookies – to monitor and enhance site performance (e.g., Google Analytics)

  • Marketing Cookies – for personalized content (only with consent)

8. Updates to This Policy

We may revise this Privacy Policy periodically. The most recent version will always be available on our website. Significant changes will be communicated to users where appropriate.

9. Contact Information

For any data protection inquiries, please reach out to:

SRT-Tech (Pty) Ltd
📍 146 Willem Botha Street, Centurion, Pretoria, Gauteng, 0157
📧 Email: info@srt-tech.co.za